Do you ship outside the US?
We love our international friends, but we currently only ship to addresses within the USA. Please check back as we hope to ship internationally soon...and don't forget to follow us on Instagram for the latest updates!
How much is shipping?
Standard flat rate shipping is $4.95 and FREE for orders over $45!
When will my products arrive?
Officially, our policy is to ship within 2-3 business days, but most orders placed M-F before 2PM (EST) are shipped same-day. You will receive an email notification and tracking information as soon as your order ships!
Is Pain in the Butt diaper rash cream cloth-diaper safe?
The short answer is yes, the long answer is make sure you wash on hottest setting and use a quality liner. While it does contain a high concentration of zinc oxide, the emulsion of our Pain in the Butt™ formula generally makes our diaper rash cream safe for cloth diapers. However, we always recommend testing first as well as washing immediately after use in the hottest setting possible.
Do I need to wash off Nipple Crack before breastfeeding?
Ugh, there is nothing that sounds worse than having to wash nipple balm off sore, chapped nipples. Luckily, Nipple Crack™ does NOT need to be washed off before breastfeeding. Apply after every feeding and let the healing begin!
Do you offer samples?
We're working on sample packs and travel-size products as we speak! Please check back with us soon and be sure to follow us on instagram for the latest info and updates.
How can I be sure ingredients are safe for my baby?
We know safety is your top priority -it's ours too. That's why our products never contain any sulfates, parabens or phthalates. Whenever possible, we use plant-based, natural ingredients with high organic content to make safe, effective products that parents can trust.
However, if you're interested in learning more about the ingredients in your skincare products, we highly recommend the EWG Skin Deep Database for a little independent research.
What is your return policy?
It's easy. If you don't love it, return it within 30 days to get a full refund of your hard earned money**.
**Please note, due to COVID 19, we will not accept returns or exchanges on our hand sanitizing products. Thank you for helping us stop hoarders and keep our customers and staff safe!
How do I return a product?
Please email firstname.lastname@example.org with your name and order number to start a return.
Are your products available wholesale?
Yes, we are currently in over 500 baby boutiques and specialty retail stores throughout the country! Please email email@example.com or visit one of our wholesale partner sites:
Do you provide marketing material?
Yes, we provide marketing material with every wholesale purchase!